Shipping & Returns

Your satisfaction is important to us. If you are not satisfied with our bags, please feel free to contact our dedicated customer service team by using our Contact Us section. We are here to help! 


  • We offer complimentary shipping for U.S. domestic orders. 
  • Please note that we cannot provide complimentary shipping for international orders. 
  • All orders will be shipped within 1 to 2 business days. 


  • If you are not completely satisfied with your purchase, you may return any unused merchandise within 14 days of delivery. 
  • Once your return is received and inspected, your refund will be processed and credited to the original method of payment within 10 to 14 business days. 
  • Please understand that we cannot refund any charges related to shipping and handling. 
  • Sale or discounted items cannot be returned or exchanged.